By using the fj77 platform, you agree to this Privacy Policy will be considered read and accepted. Your privacy is of the utmost importance to us.
1. Introduction & Commitment
Fj77 (fj77.xyz) is a trusted online gaming platform in Bangladesh. We believe your personal information is a valuable asset — and protecting that asset is our top priority. This Privacy Policy Explains how fj77 collects your information, why it is collected, and how it is kept secure.
This policy applies to the fj77.xyz website, mobile app, and all our digital services. Please read it carefully before using our services. If you have any questions, feel free to reach out to our support team.
- This privacy policy is drafted in accordance with international data protection standards.
- We never use your information in any unauthorized manner.
- You have full control over your data.
- You can contact us directly with any questions.
2. What Information We Collect
Fj77 only collects the information necessary to provide its services. We receive data from three main sources: what you provide directly, data collected automatically through your use of the platform, and information from third parties such as payment gateways.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification & age confirmation |
| Contact Information | Mobile number, email address | Account registration & notifications |
| Financial information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser, device type | Security & Fraud Prevention |
| Usage Data | Game history, betting patterns | Service Improvement & Responsible Gaming |
We never store your full payment card number or bank PIN. All financial transactions are processed directly through secure payment gateways.
3. How Your Information Is Used
Fj77 uses collected data for specific, legitimate purposes. We use your Privacy committed to protecting and maintaining full transparency in every aspect of how your data is used.
- Account management: For registration, login, and security verification.
- Transaction Processing: To securely process deposits and withdrawals.
- Customer Support: To resolve your issues promptly.
- Security: To prevent fraud, multiple accounts, and unauthorized access.
- Service Improvement: To improve the user experience.
- Legal obligations: To meet regulatory requirements.
- Responsible Gaming: To identify signs of excessive gaming and provide appropriate support.
- Personalized Experience: To provide offers and services tailored to your preferences.
4. Data Storage & Security
Your data is stored in internationally certified data centers with 24/7 security monitoring. fj77 your Personal Information Multiple layers of security are in place to keep your data protected.
Your data will be retained for as long as your account remains active. After account closure, all personal data will be deleted within 30 days, except where retention is required by law.
- All data is stored with AES-256 encryption.
- Data backups are performed automatically every day.
- Server access is restricted to authorized personnel only.
- Users will be notified within 72 hours in the event of a data breach.
- Regular penetration testing and security audits are conducted.
5. Data Sharing & Disclosure
Fj77 never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:
- Payment Processors: To process transactions via Mobile Banking, Nagad, and Rocket.
- Game provider: Limited data required to run specific games.
- Legal authorities: In compliance with lawful orders from courts or government authorities.
- Anti-Fraud Agency: To prevent money laundering and fraud.
- Business Acquisition: In the event of a company merger, this policy will remain in effect.
Before sharing your data with third parties, we ensure they adhere to equivalent privacy standards. No third party is permitted to use your information for commercial purposes.
6. Cookies & Tracking Technologies
The fj77 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login session, security token | Cleared at end of session |
| Preference Cookies | Language, theme, and other settings | 1 year |
| Analytics Cookies | Usage statistics, page visits | 30 days |
| Security Cookies | Fraud Detection, Bot Prevention | 7 days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
7. Your Rights
As a member of fj77, your of Personal Data over your data. We respect these rights and are committed to fulfilling any request within 30 days.
To exercise any of these rights, please contact our support team. We will process your request within 30 days.
Fj77 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at the time of registration.
If we discover that a minor has created an account, that account will be closed immediately and all collected data will be deleted. Parents or guardians can report such incidents to our support team.
- Date of birth verification is mandatory at registration.
- NID verification may be requested for suspicious accounts.
- Immediate action is taken if an underage account is detected.
9. Changes to the Privacy Policy
Fj77 reserves the right to update this Privacy Policy to update this policy. We will notify you in advance of any significant changes.
- You will be notified at least 7 days before any changes take effect.
- A summary of changes will be sent to your registered email.
- The date of any changes will be shown at the top of the page as "Last Updated".
- Continued use of our services after any changes will be considered acceptance of the updated policy.
- If you do not agree to the changes, you will have the option to close your account.
10. Contact & Complaints
For any privacy-related questions, concerns, or requests, please contact our dedicated privacy team. We aim to respond within 14 business days.
Email: [email protected] | Live Chat: Active 24/7 | Response time: within 14 business days.
- Contact us directly via Live Chat from your account.
- When sending a request by email, please write "Privacy Request" in the subject line.
- When filing a complaint, please provide as much detail as possible.
- If you are not satisfied with our response, you may seek assistance from a third-party mediator.
FAQ — Privacy Policy
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